Shipping Policy
Last updated: June 2026
At Nordic Comforts, we work hard to ensure your order arrives quickly and safely.
Order Processing
All orders are processed within 1–3 business days (Monday–Friday).
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times:
-
Processing Time: 1–3 business days
-
Transit Time: 5–10 business days
Delivery times are estimates and may vary depending on your location, customs clearance, carrier delays, weather conditions, or peak seasons.
Free Shipping
We proudly offer free standard shipping on all orders.
No minimum purchase is required.
Tracking Your Order
As soon as your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to become available after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your local authorities.
These charges are the responsibility of the customer and are not included in the purchase price.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
Nordic Comforts cannot be held responsible for orders shipped to incorrectly provided addresses.
If you notice an error, contact us immediately at support@deskcomfy.com and we will do our best to assist before the order ships.
Lost, Delayed or Damaged Packages
While we work with trusted shipping partners, delivery delays may occasionally occur due to circumstances outside our control.
If your package arrives damaged or appears to be lost in transit, please contact us at support@deskcomfy.com and our support team will assist you as quickly as possible.
Unclaimed Packages
If a package delivered to a pickup location is not collected within the carrier's holding period and is returned to us, a handling and return shipping fee may be deducted from your refund.
Any remaining balance will be refunded once the returned package has been received and inspected.
Questions?
If you have any questions regarding shipping or delivery, please contact us:
Email:
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM